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General Information regarding the carpets

• What are the properties of an oriental carpet?

  An oriental carpet generally consists of warp, filling and pile. The warp and the filling form the supporting canvas, whereas the pile creates the patterns of the carpet. Depending on the type of the carpet and its heritage, the base material differs. The supporting unit, the warp and the filling are often made out of cotton, whereas the pile is made out of high quality sheep’s wool or silk. A pure silk carpet is made solely out of silk fibres. The warp threads are arranged longitudinal to the carpet and mostly end in a fringe at the edge of the carpet. The filling threads run crossways to the warp threads. The pile develops, where the two threads meet, through tied in knots, which produce the visual surface of the carpet.

• How true to original are the pictures and the information regarding the carpets?

  All the information displayed about our carpets in our online store is made to the best of our knowledge. We have carefully measured all carpets, so there should only be small aberrations, if any, when it comes to the size of the carpets. The weight of the carpet has also been measured, using a special suspended scale. The information regarding the density of knots is based on an estimated value. The pictures have been taken at our headquarters with an SLR camera and are very accurate regarding the colours and the detailing of the carpets. Depending on the pile direction the colours of the carpet appear a little darker or lighter at times. The settings of your computer screen, such as brightness and contrast could also tamper with the real colouring of the carpets.

• What are the most important criteria to evaluate the worth of a carpet?

  Usually, the difference in price between two similar carpets is being distinguished by the difference in knot density. The density of knots is being specified in knots per square meter. But the knot density isn’t the only criterion taken into account when it comes to the worth of an oriental carpet. The material and the quality of the material used in the manufacturing of the carpet are also important. The worth of a silk carpet, for example, depends on the real content of silk. Other important criteria are the handling of the carpet and the beauty of the handcrafted patterns. To estimate the worth of a carpet a lot of different information has to be taken into account.

• How do I determine the estimate number of knots per square meters, when it comes to my carpet?

  If you want to calculate the number of knots per square meter for an oriental carpet, you are best advised to choose a spot on the back side of the carpet and start counting the knots on a 1 cm long line, both vertically and horizontally. Multiply both numbers with each other and you will receive the estimate number of knots per square centimetre To get an information about the number of knots per square meter you must multiply this number with 10.000. If you want a more accurate number, count the knots on a line of 10 cm and do as advised above. In this case the number of knots only needs to be multiply by a hundred to get the amount of knots per square meter.

• What meaning does the label 35, 50, 60 or 70 Raj of a Tabriz entail?

  The yarn count of a Tabriz-carpet is measured in rows or Raj. During this procedure, the rows of knots are being counted over a distance of 7 cm. A Tabriz with the quality 35 has an approximate knot density of 300.000 knots per square meter. A 50 Raj has 500.000 to 600.000 knots per square meter. The group of 60 Raj Tabriz has about 55 to 60 rows of knots, which come up to about 750.000 to 900.000 knots per square meter. The 70 Raj has the highest quality with a knot density of 1 Million knots per square meter and is very rare.

• What meaning does the label 12, 9, 6 or 4 La of a Nain carpet bear?

  The number of layers of thread per warp thread gives information about the yarn count of a Nain carpet. The smaller the number, the more defined the quality of knotting of the Nain carpet. "La" means "layer" in Persian. The La of a Nain is easy to control by counting the threads of the carpet fringe. For example, a Nain with 9 LA has 9 pairs of threads per fringe and therefore a knot density of 400.000 to 600.000 knots per square meter. A Nain with 6 LA only has three pairs of threads and therefore a more defined knotting with a knot density of 850.000 to a million knots per square meter. The most exclusive Nain carpets only have two pairs of threads and have an inexpressible definition with a knot density of more than 1 million knots per square meter.

• What general information should I keep in mind regarding my new carpet?

  Our carpets are either rolled up or folded upon delivery and can be directly used after the arrival of the packet. Possible folding or lines on the surface of the carpet will disappear with time. At the beginning it is normal for the new carpets to shed some fibres. The excess wool gets unhinged through the use of the carpet, this is absolutely normal and no reason for concern. Repeated vacuuming usually stops this process. If you have bought a thinner carpet, it is advisable to buy an anti-slip-pad beneath, so that your carpet doesn’t get out of place.

• My carpet has small irregularities. Do I have to be worried about its quality?

  You do not need to be concerned when it comes to the quality of your carpet. Small irregularities are normal with original and hand-made carpets. Most of our carpets have not been manufactured by machinery and therefore they might show small variations. Differences in the length of the fringe, a slightly contorted shape or a difference in the colour design aren’t a rarity with hand made carpets. These small "flaws" don’t diminish the worth of your carpet in any way; they only show that you have purchased a unique original.

• Are the fringes included in the dimensions of the carpet?

  No. The specified measurements do not include the fringes. The length refers exclusively to the carpet itself.

• Can the carpet be used with underfloor heating?

  Yes. All the carpets we offer are suitable for floors with underfloor heating. Of course, the heating should be operated in normal temperature ranges.

• How is the age of a carpet defined?

  Our newly produced carpets are classified as New. If a carpet is not newly produced, there is a good chance that it has had a previous owner. However, the rugs are all cleaned and inspected for defects before we put them on the website.
  50-100 years and older If a carpet is marked with an age between 50 and 100 years, it means that it is an antique carpet. These are considered very valuable as they are very rare carpets.

• My carpet is linting, what should I do?

  It is perfectly normal for a new carpet to lint, and this will always occur to some degree. This is excess material that gets stuck in the carpet after cutting and is gradually released. This should stop in a few months with normal use and vacuuming.

• How do I clean my carpet?

  The care instructions for the carpet vary depending on the material. We always recommend that you contact a professional carpet cleaner instead of trying to wash the carpet yourself. We also clean carpets and will be happy to give you a personal cleaning suggestion if you have any questions.

• Is this size / colour in stock?

  We have unique rugs, each one is unique. Try our search filter to find suitable alternatives. Our customer service will also be happy to help you find a rug that suits your needs.